- +63 9669502030
- Times Plaza, United Nations Ave, Paco, Manila
- sales@permaytradings.com
PER MAY TRADINGS.
REFUND AND RETURN
Welcome to Per May Tradings PLC. Our refund and return policy is designed to provide clarity and fairness to our valued customers. By engaging with Per May Tradings PLC, you agree to comply with and be bound by the following refund and return terms:
1. Refund Eligibility
1.1 Per May Tradings PLC offers refunds for products or services that meet the following criteria:
- The product is defective or damaged upon receipt.
- The wrong product was sent.
- The product does not meet the specifications as described.
1.2 To be eligible for a refund, you must notify us of the issue within 2 to 5 days of receiving the product.
2. Return Process
2.1 Before returning any product, please contact our customer service team at service@permaytradings.com to obtain authorization and further instructions.
2.2 Products must be returned in their original condition and packaging, including all accessories and documentation.
2.3 Shipping costs associated with the return of eligible products will be covered by Per May Tradings PLC.
3. Refund Process
3.1 Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
3.2 If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 2 to 7 business days.
4. Non-Returnable Items
4.1 Some products are non-returnable for hygiene or safety reasons. These include damaged Products.
5. Cancellation of Services
5.1 Refunds for services will be evaluated on a case-by-case basis.
5.2 For subscription-based services, cancellations made before the renewal date will prevent future charges.
6. Damaged or Defective Products
6.1 If you receive a damaged or defective product, please contact us immediately for assistance.
6.2 Photographic evidence of the damage or defect may be required for assessment.
7. Changes to Refund and Return Policy
7.1 Per May Tradings PLC reserves the right to modify or replace this refund and return policy at any time. Changes will be effective upon posting on our website.
By engaging with Per May Tradings PLC, you agree to these refund and return terms. If you have any questions or concerns, please contact us.
Thank you for choosing Per May Tradings PLC.